American United Life Insurance Company Review

Advertiser Disclaimer

Certain links on this page will refer you to products we might recommend. This creates no additional cost to you, and helps provide us an income so we can continue to bring valuable information to your fingertips. For more information on how we're paid, click our link below.
Full Disclosure

A subsidisary of OneAmerica, American United Life is a financially stable carrier with a solid user experience. However, the company’s policy lineup and rates aren’t the most competitive.

A.M. Best

A+

Standard & Poor’s

AA-

BBB

A+

The Good

  • Financial security
  • Potential to earn dividends
  • Additional products
  • High customer ratings

The Bad

  • Limited product availability
  • Vague policy information online
  • No online quotes
  • Less competitive pricing

Product Availability

Policy Types
  • Term
  • Whole
  • Group
  • Business
Riders
  • Accelerated death benefit
  • Children’s insurance
  • Disability waiver of premium
  • Long term care
  • Paid-up additions

Review Breakdown

Overall

3.55

Price/Value

3.6

Financial Strength

3.0

User Experience

3.3

Product Availability

1.8

Brand/Size

1.8

Price/Value

Life insurance is a major investment, so picking the right company is crucial.

One of the biggest factors to consider when you evaluate a life insurance company is cost.

The cost of life insurance is determined by lots of factors, including your age, sex, overall health, and even your family health history.

Your rates can also vary depending on the company you choose. American United Life’s rates are above average for many applicants.

To determine exactly what rates you can expect, you must contact one of the company’s agents.

Financial Strength

It’s important to buy coverage from a reliable and financially stable company you can trust.

To assess financial strength, we can look to credit ratings.

Credit rating agencies use a company’s financial performance to predict its likelihood of maintaining its financial commitments.

AUL is rated by two of the four premier rating agencies, earning the marks below:

  • A.M. Best: A+
  • Standard & Poor’s: AA-

OneAmerica, American United Life’s parent company, boasts over $86.5 billion in assets under administration, making it one of the largest life insurance providers in the nation.

Overall, OneAmerica offers evidence of strong financial performance and continued growth.

User Experience

Your life insurance company can simplify or complicate the process of buying life insurance.

To rate AUL’s user experience, we’ve evaluated consumer ratings, the company’s website, and the application process.

Ratings

The Better Business Bureau provides a great glimpse into consumer sentiment towards companies, assigning a rating based on their customer interactions and business practices.

American United Life has been accredited by the Better Business Bureau (BBB) since 1991 and maintains an “A+” rating.

However, AUL was not included in J.D. Power’s individual life insurance survey, a list reserved for the nation’s top carriers based on customer satisfaction.

Website

You can learn more about American United Life Insurance Company on the OneAmerica website.

The site features financial report and details about OneAmerica’s subsidiaries.

It also presents brief descriptions of AUL’s life insurance policy options.

Unfortunately, the site does not disclose many specific details about the policies’ features, requiring you to contact an agent to learn more.

Policyholders can submit an online policy service request for most updates and make payments online.

Application

AUL does not allow you to compare quotes or apply for a policy online.

Instead, you are required to reach out to a local agent in one of the company’s regional offices to initiate the application process.

A life insurance application typically includes questions about your health and lifestyle.

With AUL, you will likely be required to submit to a medical exam as well, and allow the company to access your records to verify your responses.

The typical turnaround time for the underwriting process is 4 to 6 weeks.

With some carriers, you can get approved for a policy more quickly without a medical exam, though your rates may be higher.

Product Availability

American United Life Insurance Company offers individual term and whole life policies, as well as group and business life insurance for professionals.

Term

Term life insurance is an affordable insurance product that can help protect your family against loss.

Instead of lasting for the duration of your life, a term life insurance policy is designed to cover you for a set time frame.

AUL offers 10, 15, 20, and 30-year term periods to its policyholders.

As long as you pay your premiums, the death benefit associated with your policy will never decrease.

If you want to extend your AUL policy, you can convert it into a whole life insurance policy to access permanent coverage.

Whole

Whole life insurance offers lifetime coverage, which can help you and your family contend with a range of expenses.

Unlike term life insurance, AUL’s whole life insurance allows you to access the cash you’ve paid into your premium.

You also receive a guarantee that your premiums will not increase throughout the duration of the policy. Some policies may even offer yearly dividends.

AUL allows you to customize the way you pay your premiums. Some policyholders pay premiums for the duration of their life, while others pay higher premiums over a shorter amount of time.

Group

If you’re looking to offer extensive benefits to your employees, you can purchase group life insurance policies through American United Life.

Your business can pay for the insurance or provide it as an optional product at a reduced rate to staff members.

You can even set up the plans to automatically deduct from staff wages.

Business

AUL also offers key person insurance for businesses.

This type of coverage allows you to insure an employee or executive who is critical to your business’s success.

With key person insurance, the company pays premiums and is the designated beneficiary.

Brand/Size

American United Life (AUL) Insurance Company is the primary life insurance division of OneAmerica—a large group of insurance and financial services firms.

The company has been offering life insurance to American clients for over 140 years, opening its doors in 1877.

In 2000, the company reorganized under parent company OneAmerica.

OneAmerica products are underwritten by:

  • American United Life Insurance Company
  • The State Life Insurance Company
  • Pioneer Mutual Life Insurance Company
  • The State Life Insurance Company

Unlike most life insurance companies, OneAmerica is a mutual company owned by its policyholders.

In 2020, OneAmerica had a 94% client retention rate and paid out $6 billion in claims.

Brand Recognition

OneAmerica is a recognizable name near its headquarters.

For the past several years, OneAmerica has been the game-day radio sponsor for the Indianapolis Colts.

OneAmerica Tower is also one of the tallest buildings in Indianapolis, famed for its signboard.

Each week, the board outside of OneAmerica Tower features a new joke or pun, with tens of thousands of suggestions coming in from the public over the years.

Additionally, the company’s brand is associated with giving back, as OneAmerica grants funds to organizations making an impact in their communities.

OneAmerica is also active on social media, with accounts on Facebook, Instagram, Twitter, and Youtube.

Consensus

Before you commit to a life insurance company, it’s smart to get a few opinions.

Our evaluation of American United Life factors in the opinions of other experts industry-wide.

There is a generally positive consensus surrounding AUL; however, the company isn’t often considered as one of the top life insurance carriers overall.

Simply put, there are other companies who offer a wider selection of policies at lower rates for many applicants.

Regardless, AUL is considered to offer commendable customer service and quality life insurance products backed by formidable financial ratings.

American United Life Insurance Company Review

Phone
(317) 285-1877
Address
1 American Sq #368
Indianapolis, IN 46206

Company Name (and subsidiaries)

  • American United Life Insurance Company
  • OneAmerican Financial Partners, Inc.
  • The State Life Insurance Company
  • Pioneer Mutual Life Insurance Company

Author:

Jason Fisher

Jason Fisher is the founder and CEO of BestLifeRates.org, LLC. and a multi-state licensed life insurance agent who has helped over a million Americans seek out affordable coverage, compare quotes, or get their family and businesses covered.