Boston Mutual Life Insurance Company Review

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While Boston Mutual’s face amounts and policy options are limited, it is a dependable provider of group life insurance and individual whole life policies.

A.M. Best

A

BBB

A+

Standard & Poor’s

N/A

The Good

  • Financial security
  • No exam coverage
  • Portable workplace policies
  • Online resources

The Bad

  • No online quotes
  • Limited product availability
  • Low face amounts

Product Availability

Policy Types
  • Whole
  • Group
Riders
  • Accelerated death benefit
  • Accidental death benefit
  • Children’s term
  • Disability waiver of premium

Overall

3.57

Price/Value

3.2

Financial Strength

2.5

User Experience

3.3

Product Availability

2.7

Brand/Size

2.4

Price/Value

Life insurance rates are typically based on factors like your health, age, and family health history.

The type and amount of coverage you apply for will also impact your rates.

Premiums can vary from one provider to the next, so it’s important to compare quotes.

It’s hard to say exactly what rates to expect from Boston Mutual because the company doesn’t offer online quotes.

To get a quote or apply for one of their individual life insurance plans, you are required to contact one of Boston Mutual’s agents.

Boston Mutual offers the most value to employees who are eligible for one of their workplace policies, as some or all of the premiums could be covered by the employer.

Financial Strength

Along with affordability, financial strength is a key consideration when you choose a carrier.

It’s important to select a company with a stable financial outlook, one you can depend on to pay out your policy.

Credit ratings are one of the best measures of a life insurance company’s solvency, gauging their likelihood of meeting financial commitments.

Boston Mutual is only rated by one of the four major credit rating agencies, detracting from its financial strength score.

However, A.M. Best gives Boston Mutual an “A” rating, suggesting the company is in excellent financial standing.

The company also has over $1.5 billion of total assets.

User Experience

Life insurance is a significant purchase, but it doesn’t have to be a complicated one.

The top life insurance companies pride themselves on an exceptional user experience, providing tools and resources to simplify the process of purchasing life insurance.

Here’s how Boston Mutual stacks up in terms of user experience.

Ratings

Third-party ratings give unique insight into a company’s user experience, factoring in the opinions of actual customers.

Two key rating sources for life insurance companies are the Better Business Bureau and J.D. Power.

The Better Business Bureau has awarded Boston Mutual an “A+” rating based on its overall customer experience.

However, the company did not make J.D. Power’s survey of the top life insurance companies based on customer satisfaction.

Website

Boston Mutual’s website is extremely easy to maneuver, providing users with an accessibility menu to customize the site’s appearance.

Insurance shoppers can easily learn more about the company’s community involvement, history, and financial performance.

The site also provides an informative overview of each of its policies, presenting ample details about the policies’ features and terms.

Policyholders can download forms for payments and policy updates but cannot carry out many tasks on the website.

Application

Boston Mutual Life Insurance’s application process is easy to complete.

It consists of a list of basic questions regarding your health, lifestyle, and family history. Your answers to these questions are used to determine your eligibility.

If you apply for a simplified policy, you will not be required to undergo a medical exam. Otherwise, you can schedule the exam at your convenience.

You can apply for an individual policy by contacting a Boston Mutual representative in your area.

Product Availability

Boston Mutual offers individual whole life insurance policies, along with group and voluntary policies through the workplace.

Whole

Whole life insurance provides lifelong coverage with a guaranteed death benefit and a cash value component.

Boston Mutual offers three whole life insurance products, detailed below:

  • Infinite Life: This policy comes with level premiums and offers up to $250,000 face amounts with no exam coverage up to $100,000.
  • Legacy Life Select: Similar to Infinite Life in its features, this policy is available to government employees (federal, state, and municipal) and their families.
  • Legacy Life Express: Option three offers up to $250,000 of coverage, with simplified underwriting for full-time students or workers.

Group

In addition to its individual whole life policies, Boston Mutual offers voluntary and group policies through the workplace.

Group policies are created specifically for employers who want to offer life insurance to employees, offering a limited amount of coverage as a benefit.

As such, they are best suited to supplementing individual policies.

Boston Mutual’s group policy options include:

  • Term Life: Workplace term life insurance provides coverage for a pre-determined term of time. Boston Mutual’s group policies can be converted into whole life insurance and offer portability if you change jobs.
  • Interest Sensitive Life Insurance: This whole life policy offers a guaranteed death benefit and premiums, portability, and the ability to extend coverage to the employee’s family members.

Brand/Size

Renowned for its reliability, Boston Mutual has been in business since 1891, when founder John H. Wheeler set out to create meaningful connections with clients and help them protect their families.

That mission carried the company through the twentieth century and into the twenty-first.

Today, the company has seen tremendous growth, with over $20 billion of total life insurance currently in force.

In addition to life insurance, Boston Mutual offers:

  • Critical illness insurance
  • Accident insurance
  • Disability insurance

Philanthropy

The Boston Mutual Making an Impact Program is committed to making a difference in the areas of community and family, education, and the environment.

The company gives back through volunteering, making monetary donations, enacting sustainability initiatives, and getting involved in public affairs.

Some of its key partners include:

  • ACLI
  • American Cancer Society
  • DOVE
  • Focus Center for Autism
  • March of Dimes
  • My Brother’s Keeper

Brand Recognition

Boston Mutual is a relatively well-known brand, having built a strong reputation in the life insurance industry dating back to the 1800s.

However, it is not as recognizable as some of the nation’s largest life insurance companies with grander marketing efforts and sponsorships.

Boston Mutual uses social media sparingly, posting and interacting with clients sporadically on Facebook.

Consensus

It’s wise to consult with multiple sources before making a major financial decision.

In addition to evaluating Boston Mutual independently, we’ve factored in other industry experts’ opinions and rankings of the company.

While most agree that Boston Mutual is a stable provider with some notable benefits, it isn’t often featured as one of the best life insurance companies overall.

Without an affordable term life option for individuals outside of its employer-sponsored offerings, Boston Mutual won’t fully meet most families’ needs.

However, it could be worth considering if you’re looking for a small whole life policy with simplified underwriting.

And if your company offers a group life insurance plan through Boston Mutual, it could be an affordable way to supplement your life insurance coverage.

Boston Mutual Life Insurance Company Review

Phone
(877) 212-2950
Address
120 Royall Street
Canton, MD 02021

Company Name (and subsidiaries)

  • BML Insurance Agency, Inc.

Author:

Jason Fisher

Jason Fisher is the founder and CEO of BestLifeRates.org, LLC. and a multi-state licensed life insurance agent who has helped over a million Americans seek out affordable coverage, compare quotes, or get their family and businesses covered.