Backed by MassMutual and its subsidiary C.M. Life, Haven Life is a great choice for term life insurance, known for its easy online application and competitively priced coverage.
A.M. Best
N/A
BBB
A+
J.D. Power
N/A
Haven Life Insurance Review
The Good
- Financial security
- Competitive term product
- Ease of application
- No exam coverage
- User experience
The Bad
- No permanent life insurance
- Limited coverage in some states
- Few riders
Product Availability
Policy Types
- Term
- Disability
- Annuities
Riders
- Accelerated death benefit
- Disability waiver of premium
- Guaranteed insurability
Overall
4.65
Price/Value
Where you choose to buy life insurance will likely boil down to price.
In terms of affordability, Haven Life is a solid pick.
Because policies can be purchased completely online and there are no agents involved, Haven Life is able to offer lower rates than many competitors.
Haven Life is most affordable for healthy young applicants looking for basic term coverage.
High risk applicants may find lower premiums elsewhere.
However, Haven Life has recently lowered its rates, meaning older applicants and those in less than excellent health can now secure more affordable coverage with Haven than in the past.
To get an idea of how much you’ll pay for a policy, you can get a quick online quote from Haven Life.
Financial Strength
It’s also essential to look at financial strength before buying life insurance.
Credit ratings judge a company’s likelihood of maintaining its financial obligations, such as paying out your policy.
Since Haven Life is an agency and its policies are issued by MassMutual and its subsidiary, we can look to the parent company’s ratings to assess Haven Life.
MassMutual has long maintained superior rankings from all four reporting bureaus.
They currently boast:
A.M. Best | A++ |
Fitch | AA+ |
Moody’s | Aa3 |
Standard & Poor’s | AA+ |
MassMutual’s ratings suggest it, and consequently Haven Life, are extremely likely to pay claims as promised.
MassMutual also has over $567 billion of assets under management.
These ratings and financial performance suggest MassMutual is one of the strongest and most secure life insurance companies in the United States, which bodes well for Haven Life.
User Experience
Life insurance can get complicated. Your life insurance company or agency should provide you with tools to simplify the process, whether you’re shopping for coverage or updating your policy.
To assess Haven’s user experience, we’ve explored its website and application process and reviewed external ratings.
Ratings
Ratings from the Better Business Bureau and J.D. Power can help you assess user experience.
Haven Life is accredited by the BBB and holds an “A+” rating with the agency based on customer experience.
J.D. Power issues an annual survey of the nation’s leading life insurance carriers based on policyholders’ satisfaction with their experience.
Since Haven Life is an agency rather than a life insurance company, it was not featured in the survey.
However, Haven Life’s parent company MassMutual ranked as one of the top ten companies in this year’s survey, scoring higher than the national average.
Website
Haven Life’s website is designed to help you find what you’re looking for quickly. It provides informative content about its financial strength, background, and coverage.
You can easily compare options with online quotes and a calculator and apply directly online.
Haven Life is also extremely transparent about its policy options, listing face amounts, eligibility requirements, riders, and more.
The agency also streamlines policy changes, allowing you to complete forms with DocuSign online rather than mailing or faxing them in.
The site also offers an extensive FAQ page which guides you through the entire life insurance process.
Application
After getting a quote on the Haven Life website, you can take the next step to get your real rate by applying online.
The quick application will ask questions regarding your health, family history, and lifestyle.
From there, Haven Life will access your MIB, DMV, and Social Security records to confirm your responses.
Based on your answers and records, you’ll either be eligible for coverage without a medical exam or be required to schedule one.
If you are not instantly approved for a no exam policy, you can expect a decision 7-10 days after your medical exam.
This turnaround timer is quick by comparison to some of Haven Life’s competitors.
Product Availability
Haven Life stands out for its term life insurance policies, which offer up to $3,000,000 of coverage.
The agency also provides disability insurance and an income annuity product.
Term
Haven Life has two types of term life insurance: medically underwritten coverage and no exam.
Haven Term
Haven Life’s flagship product is its fully underwritten term policy. Haven Term is issued by MassMutual or its subsidiary C.M. Life.
The policy offers death benefits between $250,000 and $3,000,000 to applicants ages 20-64.
Customers aged 20-49 can choose a term length of 10, 15, 20, 25, or 30 years.
10, 15, and 20-year terms are available to applicants ages 50-64.
The policy can be enhanced with Haven Life Plus, a rider which offers access to services like Trust and Will and LifeSite, along with a CVS MinuteClinic discount.
Haven Simple
The second term option, Haven Simple comes with the following features:
- $25,000 to $500,000 death benefit
- No medical exam requirements
- 5, 10, and 15-year terms
- Eligibility for applicants ages 20-55
- Accelerated Death Benefit rider
Issued by C.M. Life Insurance Company, this policy is currently available in every state but California, Delaware, New York, North Dakota, and South Dakota.
Rates start as low as $15 per month.
Disability
Haven Disability is a simplified short-term disability product designed to cover expenses if you are unable to work due to an illness or injury.
It comes with several key features, including:
- $500 to $5,000 of coverage
- Eligibility for ages 18-55
- No medical exam
- Flexible benefit and elimination periods
Annuity
AgeUp provides customers with lifetime guaranteed income once they reach their 90s.
With AgeUp, applicants choose a premium and a target age for benefits, with an optional return of premium.
Rates are as low as $25 a month, and a medical exam is not required.
Check your rates with Haven Life right here:
Brand/Size
Haven Life’s origins are different from a lot of the best life insurance companies.
Whereas many of its top competitors opened their doors decades or even a century ago, Haven Life began doing business in 2014.
It all started when a young father named Yaron Ben-Svi set out to find life insurance for his family.
Unable to find a policy he could apply for online with a quick decision process, he decided to take action.
Haven Life was founded with speed and simplicity in mind, bringing innovation to the life insurance agency by providing quick affordable online life insurance.
If you’re concerned about the newness of Haven Life, there’s no need to be.
MassMutual has been in business for over 160 years. Its ownership of Haven Life provides the emerging agency with the reputation of financial stability it needs.
Today, MassMutual has over $830 billion of life insurance in force.
Philanthropy
While you won’t find much information on Haven Life’s website about its philanthropic efforts, MassMutual is hailed for its commitment to sustainability and community.
MassMutual was named by Ethisphere as one of the World’s Most Ethical Companies.
The MassMutual Foundation also gives millions of dollars annually through grants, charitable gifts, and donated life insurance policies.
Brand Recognition
A life insurance brand doesn’t have to have household recognition to provide great coverage, but it certainly helps.
Brand recognition builds trust between an agency or carrier and its customers.
While Haven Life is a newer brand, it is becoming a popular name in the industry because of its innovative approach and accessibility.
The agency has a more substantial presence on social media than some competitors who have been in the industry for a century.
And MassMutual is one of the most recognizable names in the life insurance industry, adding to Haven’s reputation.
Consensus
In our exploration of ratings from other industry experts, we found that Haven Life isn't always named as one of the best overall life insurance companies.
Haven Life didn't make our list of the top companies this year, either, as it is technically an agency rather than a life insurance company.
But that shouldn't deter you from getting quotes if you're looking for a term policy.
Industry-wide, Haven receives high marks as a reliable agency with top-notch customer service and affordable term coverage.
While you'll need to look elsewhere for a whole or universal policy, Haven Life is hard to beat for term life insurance, especially for young and healthy applicants.
Haven Life Insurance Review
- Website
- havenlife.com
- Phone
- (855) 744-2836
- Address
- 60 Madison Ave., 7th Floor
New York, NY 10010
Company Name (and subsidiaries)
- Massachusetts Mutual Life Insurance Company (MassMutual)
- MassMutual Financial Group
- C.M. Life Insurance Company
- MML Bay State Life Insurance Company